Have questions?

For our pay-as-you-go option, this includes your generic wash and fold laundry service with free pick-up & delivery. We weigh your laundry after it’s been washed and folded and send you an invoice. This is priced at 2.19/lb, that’s it! You only pay for the amount of laundry you have plus taxes. We don’t charge any other fees.

After submitting your order, place your dirty laundry in any bag you prefer (reusable, disposable, garbage bag, etc). We will wash and return your reusable bag if you wish to use one. After bagging your order, you will not need to do anything else other than place your laundry outside of your door.

Where you decide to leave your clothes for us to pickup is completely up to you! When we give you a call to follow up with you after you've made your booking, please specify where you'd like us to pickup your bag of laundry - from your doorstop or concierge. We service apartments, condos, businesses, apartments, B&B's, and everything in between. Please place your laundry in a disposable bag and we'll take care of the rest.

Depending on the time you choose when making a booking, we'll be there to pickup your laundry in whatever manner you choose (doorstep, door, concierge, etc.). We'll text you frequent updates (if you wish) and constantly keep you in the loop.

It really is as simple as 3 steps. Firstly, you make a booking appointment online. Choose whatever day and time is most convenient for you.

After that, eveything's in our hands - we'll do all the work to make sure your laundry is cleaned and smelling great. We will send an invoice to your email before your drop off time.

Lastly, a member of our team will drop off the laundry at the location specified. And don't worry, we'll give you a heads up long in advance - we know life can be very busy!

Before 1StopLaundry, we were constantly visiting laundry mats to do our laundry. We understand the hassle for those who have to make the journey just to complete this chore. That's why we take so much pride in relieving you of this duty - for nearly the same price as using a laundry mat (if not cheaper) or at home washer, we come to you!

We want to make your life as easy and convenient as possible. By offering free pickup and delivery, we truly believe there's no more reason to visit a laundry mat or spend hours commuting and waiting for your laundry to finish. Another key value that we focus on a lot is our commercial clients - we want your goals and responsibilities to be as seamless as possible. By relieving your business of this task, we hope to give you the convenience of focusing on other important things to continue to allow your business to grow.

Before 1StopLaundry, we were constantly visiting laundry mats to do our laundry. We understand the hassle for those who have to make the journey just to complete this chore. That's why we take so much pride in relieving you of this duty - for nearly the same price as using a laundry mat (if not cheaper) or at home washer, we come to you!

We want to make your life as easy and convenient as possible. By offering free pickup and delivery, we truly believe there's no more reason to visit a laundry mat or spend hours commuting and waiting for your laundry to finish. Another key value that we focus on a lot is our commercial clients - we want your goals and responsibilities to be as seamless as possible. By relieving your business of this task, we hope to give you the convenience of focusing on other important things to continue to allow your business to grow.

We always want to ensure that your laundry is safely in your hands after we've finished processing it. For that reason, we recommend a few options:

• If you are not home, consider leaving your laundry with anyone that is home and can accept the laundry on your behalf.
• If you think it's safe to do so, we can leave your laundry off at a designated area of your choosing.
• If there's the option of a concierge or security desk at your residence, we can also leave your laundry with them!

Please feel free to communicate with us by either giving our number a call, or texting the number that confirms your order with us after you've made it. We're always ready to help make your laundry work easier.

We want to make this as easy as possible for you. You will immediately be sent an invoice upon pickup to let you know how much your order will be.

After receiving your invoice, you have the option to prepay for your order and save 5% - you can use any credit card of your choosing. Or, you have the option to pay upon delivery. We accept Visa, Mastercard, AMEX, and Cash (tap/insert/swipe). Don't worry - we've got you covered!